Privacy Policy

Last updated: 17 October 2026 · Applies to the GaGa Chat Android app and gagachat.app

This Privacy Policy explains what information GaGa Chat collects, how we use and protect it, how long we keep it, and the choices and rights you have. We designed GaGa Chat to collect as little as possible while keeping your conversations working reliably for users around the world. We do not sell your personal information and we do not show advertising.

1. Information we collect

• Account details — the email address, phone number and display name you provide when you register, plus your profile photo if you add one.
• Messages and media — the text, photos, videos, voice notes, documents and locations you choose to send, together with delivery/read metadata needed to display them.
• Contacts — the phone contacts you explicitly choose to share so you can find friends. You can decline or revoke this at any time.
• Device and diagnostic data — app version, device model, operating-system version and crash diagnostics used to keep the app stable and secure.
• Push tokens — a device messaging token used only to deliver notifications and incoming-call alerts to your device.

Photo text recognition and view-once media

Photo text recognition uses bundled Latin and Chinese models on your device. If you choose translation, the selected text is sent to the translation service after confirmation. Sharing or opening a photo in another app happens only when you choose that action.

A view-once photo is held in private storage. The recipient's first opening consumes access across devices, including interrupted transfers. Unopened access expires after seven days. Server files are removed during subsequent media cleanup; expiry and physical deletion may occur at different times.

2. How we use information

We use your information to deliver messages and calls, show your conversations, provide notifications, keep your account secure, prevent abuse, and improve the Service. We process this information to perform our contract with you, to comply with legal obligations, and for our legitimate interest in operating a safe and reliable service.

3. Legal bases (EEA/UK users)

Where the GDPR or UK GDPR applies, we rely on: performance of a contract (delivering the Service you requested); legitimate interests (security, fraud prevention, service improvement); consent (optional contacts access, notifications); and legal obligation (responding to lawful requests).

4. Storage, security and retention

Messages and media are stored on secure cloud infrastructure. All traffic between the app and our servers is encrypted in transit using modern TLS. Private chat media is stored in access-controlled storage and served to recipients only through short-lived, signed links. Your session credentials are encrypted on your device. We retain personal data only for as long as necessary to provide the Service and meet legal requirements; when you delete your account we remove your profile and associated data, subject to limited legal retention.

5. Sharing

We share information only with the service providers needed to run GaGa Chat — for example cloud hosting, storage and real-time call infrastructure — and only to the extent required. These providers are bound by contractual confidentiality and security obligations. We may disclose information where required by law or to protect the rights, safety and security of our users. We never share your messages with advertisers.

6. International transfers

GaGa Chat is a global service, so your information may be processed in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses.

7. Your choices and rights

• Access and correction — view and update your profile in the app.
• Deletion — you can delete individual messages or your entire account from Settings. If you no longer have the app, use our account and data deletion request page. Account deletion removes your profile and associated data, subject to the retention described in this policy.
• Notifications — control or disable notifications in your device settings.
• Contacts — revoke contact access at any time in your device settings.
• Portability and objection — where applicable law grants these rights, contact us to exercise them.

8. Children

GaGa Chat is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect data from children under that age. If you believe a child has provided us with personal data, contact us and we will delete it.

9. Cookies and analytics

The gagachat.app website uses only the minimum storage necessary to function. The app uses crash and stability diagnostics to fix faults; these do not include the contents of your messages.

10. Changes

We may update this policy. We will notify you of material changes in the app and update the date above. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions about privacy, or want to exercise a right? Contact us at privacy@gagachat.app. For general support, email support@gagachat.app.

See also our Terms of Service and Account deletion requests.